Terima kasih atas ketertarikan anda terhadap Influx!

Influx memberikan inovasi customer support untuk bisnis online. Kami menyediakan layanan customer service dan membantu klien kami memberikan support yang terbaik bagi klien mereka.

Jika Anda memiliki kemampuan menulis dalam bahasa Inggris yang baik, kemampuan untuk memecahkan masalah, dan berniat untuk belajar lebih banyak, maka anda adalah orang yang kami cari!

Please see below for more information regarding the role.

Job Title: Customer Support Agent


Influx provides customer service for brands and tech companies on demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe. We also make good use of training, QA, data and insights.
 
We’re looking for detail-oriented and thoughtful people to join our Indonesian team. You’ll be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.

Benefits
The flexibility of working from home without having to go to the office.
Work with clients in the USA, EU and elsewhere.
Extensive opportunities to learn and work with high-performing colleagues.

Skills
Excellent written and verbal English communication skills.
Strong problem-solving skills.
Sense of humour.

Duties
Diagnose and solve problems.
Communicate effectively via email and chat with our customers.
Coordinate effectively with peers and your manager.
Contribute to a high-performance and friendly workplace culture.

Attributes
Personal integrity
Can-do attitude
Team player
Continuous learner

Interested? Just click start to apply, and good luck! 
(The next steps are in English, because our customers' customers are English speakers.)
start
 
First, some basic details so that we can get in touch with you...

 
Full Name *

 
Skype Handle *

 
The city you live in

(or time zone)
 
Ok, we're half way there.  Now, a little bit about yourself...

 
Your LinkedIn profile (if you have one)

Your blog, twitter, facebook, github, linkedin etc
 
What did you study at University?

What was your major?  What subjects did you take?
 
What did you enjoy most about University?  Why?

This tells us a bit more about you and things that you are interested in.
 
When did you graduate?

 
Do you have experience working?

Tell us a brief overview of all your relevant work experience.
 
Are you a web developer?

     
 
Go to the Influx website - http://influx.support. What is the CSS required to change the pricing calculator's background color to red?

 
How did you hear about us?

Hopefully that didn't take too long.

We'll be in touch!