Hi! We're glad you're interested in working with Influx!
Influx is innovating customer support for online businesses. We help our clients provide the best customer support for their customers.
If you're good at English, good at problem solving, and have a thirst for learning and development, you're the one we're looking for!
Click 'Start' to begin. Good luck!
Influx provides customer service for brands and tech companies on demand, 24
every day of the year. To achieve this, our operation includes agents and managers working around the globe. We also make good use of training, QA, data and insights.
This Typeform is for the positions outlined below:
Position names:
Customer Service Representative
Job Descriptions:
We’re looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through calls and need to be able to think on your own, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.
Requirements:
- Excellent written and verbal in English (for English speaking agents) and/or Spanish (if you're applying for Spanish Bilingual).
- Strong problem-solving skills.
- Sense of humour.
Duties:
- Diagnose and solve problems.
- Communicate effectively via chats, calls and video calls with our customers.
- Coordinate effectively with peers and your manager.
- Contribute to a high-performance and friendly workplace culture
Interested? Just click start to apply, and good luck!